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Frequently Asked Questions
Candle Specifics
All of our candles are made with natural soy wax, premium fragrance oils, and lead-free cotton wicks. They’re clean-burning, eco-friendly, and hand-poured in small batches.
Our candles are phthalate-free and do not contain common allergens such as nuts, dairy, or gluten. That said, if you have extreme sensitivity to fragrance, we recommend testing in a well-ventilated area before extended use.
10.5 oz candles have a burn time of 50 hours when properly cared for.
Yes! Our candles are 100% vegan and never tested on animals.
- Trim the wick to ¼ inch before each use.
- Let the wax pool reach the edge on the first burn to prevent tunneling.
- Never burn for more than 4 hours at a time.
- Never leave a burning candle unattended.
Some of our candles feature curated music playlists via a QR code on the label, connecting scent and sound for a full sensory experience. You can even choose to create your own playlist for a loved one.
You can also purchase candles without a QR code— it's completely up to you!
Yes! We offer special edition candles, custom playlist integrations, and personalized labels for weddings, events, holidays, and corporate gifts.
Order
We ship throughout the United States.
- Free shipping on all orders above $45
- First wholesale order ships free
- Standard rates apply to all other orders
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
All sales are final, except in cases of damaged or incorrect items. Please notify us within 7 days of delivery and provide a photo of the issue. We’ll make it right.
We do! We love partnering with boutiques, gift shops, and retailers who align with our Montauk aesthetic.
Email us at kevin@montaukcandleco.com to request wholesale pricing and information.
You can contact us through our contact page! We will be happy to assist you.